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GETT North America General Terms of Sale

Last Updated: September 16, 2025


Please note: GETT North America does not offer online sales. For purchasing inquiries, please contact our sales team at This email address is being protected from spambots. You need JavaScript enabled to view it..


PLEASE READ THE FOLLOWING TERMS OF SALE CAREFULLY BEFORE PLACING AN ORDER. ALL CUSTOMERS AGREE THAT THE PLACEMENT OF ORDERS IS SUBJECT TO THESE TERMS OF SALE AND OTHER APPLICABLE LAWS. IF YOU DO NOT AGREE TO THESE TERMS OF SALE, PLEASE DO NOT PLACE AN ORDER.

  1. SCOPE OF TERMS OF SALE

All orders placed with GETT North America LLC (the “Company”, “us”, “we”, or “our”) are subject to these General Terms of Sale (the “Terms of Sale”). All marketing material, including our website and its contents, is the intellectual property of and owned by the Company. Subject to these Terms of Sale and other applicable policies, the Company grants you a limited, revocable right to access and use our Website solely for your own use. You agree not to modify, adapt, translate, reverse engineer, decompile, disassemble, or attempt to discern the source code of our Website. You may not reproduce all or any portion of our Website. The Company reserves the right to suspend or terminate use of our Website by you or other users at any time and in its sole discretion.

  1. PRODUCT SALE AND AVAILABILITY

All prices for products or offers are quoted in U.S. Dollars. We reserve the right, without prior notice, to discontinue or change specifications on standard products without incurring any obligations. Availability of products and prices are subject to change without notice. We do not guarantee that all items are in stock at the time of order. If an item is out of stock, we will inform you of the lead time. You may wait until the item is back in stock or cancel the order for that item. If such item has already been paid for, we will issue a refund.

  1. PRODUCT ERRORS OR OTHER INFORMATION ERRORS

All referenced sizes and measurements of the products are as accurate as possible but approximate only. Although the Company strives to maintain accuracy of all information on quotes, marketing materials, and webpages, including pricing and product details, occasional errors may occur. If a product is mistakenly listed at an incorrect price or with other incorrect information, the Company reserves the right to refuse or cancel any orders placed for such product.

  1. PRICES AND PAYMENT

All prices are quoted in U.S. Dollars and are exclusive of packaging, handling, freight, insurance, taxes, tariffs, and duties.
All customers are subject to upfront payment terms unless alternative credit terms have been confirmed in writing by GETT North America. Even when credit terms are granted, they apply only to products classified by GETT North America as “active” or “focus” produt. Product classification can be requested from your account manager. All other products require advance payment. Orders and material procurement will only begin once payment is received, and any delay in payment will extend the lead time accordingly.
We will only fulfill a purchase order if payment is successful. If you wish to apply for credit terms, please contact your account manager or This email address is being protected from spambots. You need JavaScript enabled to view it..
Prices for products are subject to change without notice. Accepted orders will be honored unless: (i) the price of required materials (including components) increases by more than three percent (3%) at the time of our procurement, or (ii) applicable laws, tariffs, duties, or governmental orders change after order acceptance, causing additional charges.


Customers are responsible for all bank transfer fees and currency conversion charges.

  1. PLACEMENT AND ACCEPTANCE OF ORDERS

Each order is binding only upon: (i) payment of the products, (ii) shipment to customer, or (iii) written acceptance by the Company; all subject to applicable pricing adjustments under Section 4. Failure by the Company to respond to an order within five (5) days shall be considered a rejection. Company’s acceptance of any order is expressly conditional on customer’s assent to these Terms of Sale. Any additional or different terms proposed by customer are rejected and shall not apply.

  1. DELIVERY AND INSPECTION

Risk of loss passes to customer upon shipment. The Company may prepay freight charges and seek reimbursement. If customer fails to accept delivery, the Company may store the product at customer’s expense until it is resold. Deposits will be applied to cover shortfalls; any overage will be refunded within 10 business days. Delivery dates are approximate and non-binding. The Company may make partial shipments. Delay in delivery of one installment does not relieve customer of obligations to accept remaining shipments. Customer must inspect all products immediately upon arrival and notify the Company in writing within five (5) days of any claim of non-conformity. Failure to do so constitutes acceptance.

  1. PRODUCT RETURNS

If a standard product is non-conforming, it may be returned if: (a) the product and packaging are in excellent condition, (b) you obtain a return merchandise authorization (RMA) and instructions, and (c) you comply with those instructions. All other returns, including customized or non-standard products, must be pre-approved and may be subject to a 20% restocking fee. Orders for customized or non-standard products may not be cancelled once accepted, except with Company’s written approval and subject to applicable fees covering costs already incurred. Returns must be shipped (at customer’s expense) to:

GETT® North America LLC

2500 Central Parkway, Suite D

Houston, Texas 77092, United States of America.

Refunds will be issued only after inspection and confirmation of compliance with return conditions.

  1. WARRANTIES AND DISCLAIMERS

The Company warrants that products will be in good working order upon delivery and perform in accordance with published documentation for two (2) years from the date of manufacture. Extended warranties apply as follows: three (3) years: InduProof® Smart Classic, InduProof® Smart Compact, InduProof® Smart Touch; four (4) years: InduProof® Med, InduProof® Advanced, InduProof® Pro, InduMouse, InduMouse Pro, Cleankeys® CK4, Cleankeys® CK4W, Cleankeys® CKM2W. The above warranties replace all other warranties, express or implied, including merchantability or fitness for a particular purpose. Remedies are limited to either (1) return and refund, or (2) replacement, at the Company’s discretion. No warranties apply to products not manufactured by the Company.

  1. LIMITATIONS OF LIABILITY

Company’s liability shall not exceed the purchase price paid for the product in question. The Company shall not be liable for indirect, special, or consequential damages, including lost profits.

  1. RETENTION OF TITLE

Title to products remains with the Company until full payment of all amounts due has been received. Risk of loss transfers at shipment, but ownership does not pass until payment in full.

  1. FORCE MAJEURE

The Company shall not be liable for delays or failures caused by circumstances beyond its control, including natural disasters, strikes, governmental actions, terrorism, shortages, or transportation delays. If such event continues for more than sixty (60) days, customer may withdraw its order without further obligation.

  1. TRADEMARKS AND COPYRIGHT

All Company trademarks, service marks, trade names, and logos are Company property. Other referenced marks are the property of their respective owners. All contents of marketing materials and the Website are copyrighted by the Company or its licensors.

  1. APPLICABILITY OF TERMS AND CHANGES

These Terms of Sale apply upon order placement. The Company may modify these Terms at any time without notice; the updated date will be shown at the top.

  1. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms of Sale are governed by the laws of the State of Texas, without regard to conflict-of-law rules, and not by the U.N. Convention on Contracts for the International Sale of Goods. Claims must be brought within one (1) year of arising. You and the Company submit to the exclusive jurisdiction of the courts in Texas.

  1. MISCELLANEOUS

Failure by the Company to enforce any provision shall not waive its rights. Trade practices or prior conduct shall not modify these Terms. The Company may assign its rights under these Terms without notice. These Terms of Sale constitute the entire agreement between the parties and supersede any prior or contemporaneous communications or understandings.